What are the Benefits of Executive Coaching?
According to a 1999 International Coach Federation survey on Coaching in Corporate America, the primary benefits of coaching listed were (in this order):
What are the Benefits of Executive Coaching?
- Improved individual performance
- Bottom line results including profit
- Client service and competitiveness
- Development of people for the next level: confidence raising, skills and self empowerment
- Goal achievement
- Relationship improvements
- And retention.
I certainly agree with all of these benefits, but from my experience with my own executive coaches in addition to the work we’ve done on Insight on Coaching, I’d like to point out an important benefit that’s missing: self realization.
While a difficult concept to quantify, self realization is an important aspect of ourselves that is gained over time through knowledge and experience. Some of us are lucky enough to find ourselves along the way in both our professional and personal journeys. Others of us aren’t as lucky.
As an executive myself, coaching definitely inspired me to become more self aware.
From several guests on Insight on Coaching, I learned about a tool called the enneagram, and I plunged head first into an enneagram program through Helen Palmer’s narrative tradition.
To say it rocked my world would be an underestimate.
While it was thrilling to recognize the strengths I brought to the table both professionally and personally, it was sobering, if not downright disheartening, to learn about my weaknesses as they bubbled to the surface throughout the program as well.
I used the knowledge of my strengths and weaknesses to recall situations I had experienced professionally, and recognized how these attributes of myself came into play. I also realized how I was my own worst enemy sometimes.
With the knowledge that came with this self realization, I was determined to lead both myself and my company in an even greater direction.
Then I started 1:1 coaching with a coach from the Strozzi Institute. When I began my initial work with my coach Mark, I thought I knew myself pretty well at that point.
I was wrong. You see, there’s always more to learn about ourselves.
Mark made me aware of additional behaviors that impacted my leadership. Some were big picture observations. Others were small – but just as important.
For example, Mark noticed my eyes got bigger when I was excited. While this expression could be helpful when energizing a team around a new vision or concept, it could also be intimidating during a 1:1 conversation with an employee.
I was floored. I had no idea I did that. And I certainly had no idea of the impact, both positive and negative, such an innocent behavior could have on how I appeared and interacted with clients, partners, and employees.
Through on-going coaching, I’ve learned how to harness this behavior more appropriately, while still being able to stay authentic to those things that make me, well – “me.”
As many executives become more self aware throughout their careers – I believe it’s the same.
Ultimately I believe if you know who you are, and you’re aware of both your strengths and weaknesses, you’re going to be more successful in all aspects of your life.
Is executive coaching the panacea to self realization and discovering ourselves? No.
But it is an accelerator, and when used appropriately it can have a substantial impact on both individual and organizational performance.
Others agree.
Manchester Inc. released the results of a study that quantified the business impact of external executive coaching. The study included 100 executives, mostly from Fortune 1000 companies, and concluded that “companies were more likely to retain executives who had been coached.” Also, companies that provided coaching to their executives realized improvements in productivity, quality, organizational strength, customer service, and shareholder value. They received fewer customer complaints of executives who were coached.
Want to hear more?
Tune into the podcast version of Insight on Coaching to listen to our guests discuss the benefits of executive coaching.
Tom Floyd
CEO
IEC: Insight Educational Consulting
Specializing in Change Management, Workforce Performance, and Employee Development
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